If you should experience a problem or discrepancy with an order, please contact Sales and have your order information ready.

• No returns will be accepted without a Return Authorization Number (RAN).
• All claims for shortages or damages MUST be made within 5 working days of receipt of goods.
• Relabeled, printed, or embroidered goods are not returnable.

Please check your order BEFORE processing.

• Returns due to customer error, including if your customer cancelled on you, are subject to a 15% restocking fee.
• All returns MUST have a complete packing list and the Return Authorization Number (RAN), MUST be clearly marked on the outside of the carton and on the packing list.
• All defective goods must be clearly marked over the flaw.

Cancellation Policy

• All cancellations are subject to written approval from Gildan Brands®.